Thank you for your time today.
I can confirm your Westerleigh Funeral Plan Number is XXXXX.
Your confirmation documents and welcome pack will be sent within 5 days of us receiving payment, by the delivery method you have specified. Myself, or one of my colleagues will give you a call a few weeks after your documents have been sent, to see that everything meets your needs. We can take any futher specific wishes you make think of then, or you can give us a call at any time to update your plan.
Do you mind if I take down a few notes as to the reason why you have taken out a plan.
